“A managed environment requires behavior from us that we accept as inevitable although, of course, it is really mandatory only because it is mandated. We call it ‘professionalism.’ . . .

“Managed businesses have taken our voices. We want to struggle against this. We wear a snarky expression behind our boss’s back, place ironic distance between our company and ourselves, and we don’t want to think we have become our parents. But we have. And we’ve done so willingly.”–David Weinberger