Tag Archives: Off-Topic

WordCamp Montreal Presentation Video

The presentation I gave at WordCamp Montreal about self-hosted WordPress vs. hosting your blog on WordPress.com is now available:

I was pretty happy with the presentation overall, but there were a few wording choices that I immediately would have changed. When I used to do this public speaking thing multiple times on the same topic in a row, I loved the ability to change things that didn’t work or didn’t make it over as I had planned between presentations. The presentation would get sharper even an hour after giving it the first time (also a benefit of memorizing your talk).

And this presentation became the basis for my colleague Hugo‘s presentation on the same in Lisbon (his slide design was much better).

If you have any questions or comments you can either leave them here or on the WordPress.tv post.

Here’s to the Crazy Ones

I can think of no more fitting tribute.

Death sucks.

What Would Video Game Characters Say about You?

This is a strange bit of commercial but perhaps the best one I’ve seen in a while.

Empowering Support for Customer Satisfaction

Earlier this evening, I had the first really frustrating contact with Xbox Support that I can remember in the something like seven years that I have been paying for and using their service. While on the phone with the “supervisor” who told me more than once that I could not take my complaint any higher within the chain, I realized that the problem is one of their apparent processes and the fact that they do not appear to have properly empowered their phone support staff to solve customer issues.

Allow me to explain what happened.

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It’s Like Just Taking My Wallet

https://twitter.com/#!/majornelson/status/120990792604061697

That’s an amazing lineup for one week.